Our client needed a trustworthy partner to transcribe and categorize a large quantity of high-impact audio data for voice recognition systems across ten different language markets. To accomplish this, we

  • Recruited and trained a team to complete the project in ten markets, each consisting of millions of audio files
  • Set up three highly secured offsite delivery centers in China, the U.S. and the U.K. within three weeks

Results:

We were able to securely ramp to full production in less than three weeks. In all ten markets, the data we gathered achieved 98% accuracy for grammar, syntax and para-linguistic tag use, as well as 98% accuracy for annotation.